From phil at lchost.co.uk  Sun Jul  2 09:31:01 2006
From: phil at lchost.co.uk (Phillip Baker)
Date: Sun, 2 Jul 2006 09:31:01 +0100
Subject: [LCH Announce] Maelstrom rebooting issues
Message-ID: <20060702083101.GD22086@maelstrom.lchost.co.uk>

Hi,

We are aware of an issue that has been affecting maelstrom over the past
few months with it rebooting unannounced and without dumping any errors
to the log. This appears to be deteriorating and the box is rebooting
more often.

There are currently no planned maintenance visits planned, but once the
next window is arranged maelstrom will be examined and have its cpu
cooler and ram replaced in an attempt to cure the issue at hand. An
announcement will be made when the maintenance is booked.

In the meantime we apologise for any inconvenience.

Regards,
Phillip Baker
LCHost Chief Technical Officer
phil at lchost.co.uk


From phil at lchost.co.uk  Tue Jul  4 10:26:01 2006
From: phil at lchost.co.uk (Phillip Baker)
Date: Tue, 4 Jul 2006 10:26:01 +0100
Subject: [LCH Announce] Maelstrom & Cloud0 TLS FTP
Message-ID: <20060704092601.GA28147@maelstrom.lchost.co.uk>

Hi,

Cloud0 and Maelstrom now both support encrypted FTP to protect your 
username and password from being sent in cleartext. We strongly
recommend all customers use TLS (Your client may call it "FTP over 
SSL") when FTPing in future.

If your client does not support TLS/SSL, we have tested SmartFTP
(www.smartftp.com) and found that it works with our service. 

To ensure that TLS is used, make sure that when you configure your
favourite to select "FTP over SSL explicit" as the protocol. If you are
using the quick connect toolbar, there is an icon to the left of the
address bar that drops down and has FTP over SSL (explicit) underneath
it.

You should then see evidence of encryption being used in the connection
log pane - if for whatever reason SSL isn't available, the client will
refuse to connect. Remember to select regular FTP for servers that you
connect to which do not support SSL/TLS.

Regards,
Phillip Baker
LCHost Chief Technical Officer
phil at lchost.co.uk


From phil at lchost.co.uk  Wed Jul 12 23:52:43 2006
From: phil at lchost.co.uk (Phillip Baker)
Date: Wed, 12 Jul 2006 23:52:43 +0100
Subject: [LCH Announce] Maelstrom maintenance
Message-ID: <20060712225243.GA20663@maelstrom.lchost.co.uk>

Hi,

In an effort to cure Maelstrom's recent spate of rebooting itself
without any warning before or after the event, it will shortly be taken
offline at 00:00 to be deracked and poked and prodded as appropriate.

We estimate that it should be back no later than 01:00.

Sorry for any inconvenience this may cause.

Regards,
Phillip Baker
LCHost Chief Technical Officer
phil at lchost.co.uk